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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
6,309 reviews
792 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 6,309 Air Force service member reviews from Texas

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5 out of 5 Stars

I had an amazing an amazing experience with the veterans United team.
They helped me get my home loan ever ahead of scheduke, and their support was oustanding every step of the way. I give them 10/10 and highly recomend them to any veteran looking for a home loan.

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

Great, Veterans United stuck with me through a 5 year property search!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Photo submission from Marie R.

Steve, Rain and the team made my dream come true. They were efficient, organized, and professional to work with. Thank you!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars

Very detailed.

headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

4 out of 5 Stars
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

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5 out of 5 Stars

Great experience working with Steve and his team on our home purchase.

headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars
headshot image of Kyle Rutkoski

Loan Officer: Kyle Rutkoski

NMLS# 1450360

3.5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars

Thanks everything went. Stephen and his team were helpful and the process flow easy.

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Photo submission from Justin N.

Veterans United was extremely helpful throughout the whole process, helping from beginning to end they were right there! First home I bought and I absolutely love it! The process was seem less with veterans United assisting me in the process! Thank you Veterans United!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Working with Derek Russell was effortless. He understands all the moving parts and kept us informed as to where we were in the process. His knowledge of the VA Home buying and Refinancing is expansive. We highly recommend.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

I would definitely recommend Veterans United to any Vet. Aaron and team did a phenomenal job!

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

Working with Kyle and his team was hands down the best home buying experience we could have asked for. From start to finish, their team was professional, responsive, and incredibly knowledgeable about the VA loan process. They made everything feel simple and stress-free, answered every question quickly, and kept us informed at every step.What really stood out was how much they genuinely cared. We never felt like just another file, they took the time to explain our options and made sure we felt confident in every decision. The entire process was smooth, organized, and efficient.If you’re using a VA loan, I can’t recommend Veterans United enough. Truly a top-tier experience.

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

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Experience first-hand why 361,993 homeowners give us a perfect score!

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5 out of 5 Stars

Excellent service I’d recommend to anyone they go above and beyond

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars

VU has been astounding. They really go above and beyond. They made the house buying process so seamless. My VU team was behind me every step of the way. I am grateful for all they did for me.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars

Jon and his team are the best!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

This was my second time using Veterans united. They are amazing to work with. Very easy to work with and very professional.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Photo submission from Emily S.

As first time home buyers, we thought we were in for a STRESSFUL experience. But using VU has made it so stress free. It is so important to be able to trust those who are helping with such a huge life change, and VU definitely is!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Joel and his team are amazing. Punctual, honest, and quick to respond. Working with VU is always a breeze!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

1 out of 5 Stars

I'll respond in a formal letter when I get caught up, have to hurry since the closure date slipped so far and so often!

Response from Veterans United

Hi Michael,

I’m really sorry your closing date was pushed back so far and so often. I know how stressful that can be, especially when you’re trying to plan around such an important milestone.

I’d like the chance to learn more about what happened. When you’re able, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available 9 a.m. to 5 p.m. CST, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

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