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Jacksonville, North Carolina Reviews

Unedited and unfiltered reviews from Veterans and military families

207

Total Customer Reviews

98.6%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
142
4
49
3
13
2
0
1
3

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Showing all 207 reviews

5 out of 5 Stars
Would Recommend

Phyllis Gatlin of Veterans United was wonderful to work with. She was eager to help us expedite our loan process and intuitive in her requests for information from us as she anticipated what more would be needed to satisfy the USDA. Due to her exceptional efforts we had no problems securing our loan and our family was able to move into their new home earlier than expected.

Branch Manager: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
Would Recommend

I knew nothing about buying a home and honestly I was really scared. The Saunders took care of everything and made it seem like they were only there for my family and I. They were so involved and caring, that I never even knew they had other clients at the same time. The truth is, they made us feel like we were family and only cared about us being happy. Thank you for changing our lives.

Loan Officer: Theresa Saunders

NMLS# 448306

3.5 out of 5 Stars
Would Recommend

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
Would Recommend

Phyllis Gatlinburg, loan specialist, handled the transaction with the utmost care. Simplified the loan process for my understanding. She was always willing to help in any form or fashion to expedite the loan process. She goes ABOVE and BEYOND job expectations. Would refer her to all regarding using their VA Benefits to purchase home. A+

Branch Manager: Phyllis Gatlin

NMLS# 157263

4.5 out of 5 Stars
Would Recommend

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
Would Recommend

Absolutely wonderful!

Branch Manager: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
Would Recommend

Loan Officer: Theresa Saunders

NMLS# 448306

4 out of 5 Stars
Would Recommend

Branch Manager: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend

Loan Officer: Theresa Saunders

NMLS# 448306

4 out of 5 Stars
Would Recommend

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
Would Recommend

I loved working with this company and especially using Theresa. She went above and beyond. I 100% reccomend her! Moving and home buying is stressful enough, it was nice to have someone on your side making it easy for you.

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
Would Recommend

Loan Officer: Theresa Saunders

NMLS# 448306

4 out of 5 Stars
Would Recommend

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
Would Recommend

Loan Officer: Theresa Saunders

NMLS# 448306

4.5 out of 5 Stars
Would Recommend

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
Would Recommend

Branch Manager: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend

NOW I'M NO WRITER BUT THIS IS MY STORY. ONLY YOU KNOW YOUR LIFE'S JOURNEY, YOU KNOW WHAT YOU BEEN THROUGH. FOR YEARS WANTING TO PURCHASE A HOME FOR YOUR FAMILY AND HAD SOME HARD TIMES AND JUST DIDN'T KNOW WHO TO TURN TOO, I RESEARCHED (VUHL) AND FOUNDED OUT THROUGH THE VA HOME LOAN SECTION THAT THEY HAVE HELPED MORE VETERANS WITH LOANS THAN ANY OTHER LENDER OUT THERE. THEY REALLY HAVE HELPED MY LIFE DREAM COME TRUE..

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
Would Recommend

Branch Manager: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend

Branch Manager: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend

Veterans United was a true blessing in getting me and my family into our dream house. Phyllis Gatlin was very patient with me while my house was getting built. She kept my information up to date and check in on my process which took over a year. Thank you Veterans United!

Branch Manager: Phyllis Gatlin

NMLS# 157263

4 out of 5 Stars
Would Recommend

Branch Manager: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
Would Recommend

I reccomend that if anyone is looking to buy a home, let Veterans United be their first stop

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
Would Recommend

We strongly recommend Veterans United. They are amazing to work with and very upfront about everything. They make it easy to buy a house.

Branch Manager: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
Would Recommend

Working with VU was an awesome and painless experience. Staff was willing to go the mile to help my family and I achieve our dream of becoming homeowners.

Branch Manager: Phyllis Gatlin

NMLS# 157263

3.5 out of 5 Stars
Would Recommend

Branch Manager: Phyllis Gatlin

NMLS# 157263

4.5 out of 5 Stars
Would Recommend

They answered all of my questions at any time of day. They helped me get all the paperwork I needed in a timely manner. They also were able to close my house within a month. I’m thankful to have worked with them. I would recommend.

Branch Manager: Phyllis Gatlin

NMLS# 157263

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See all 207 unedited, unfiltered reviews from Veterans United of Jacksonville, North Carolina customers who completed our post-closing satisfaction survey.

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- or visit us at -
102 Elizabeth Street, Ste. E, Jacksonville, NC 28540
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.