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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
71,946 reviews
633 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 71,946 Air Force service member reviews

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5 out of 5 Stars

You guys made the experience the very best if I could give you a 12 I would. Thanks again for everything and all your help. It was fantastic.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

4.5 out of 5 Stars
headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

5 out of 5 Stars

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headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

The Veterans United team is outstanding. They were extremely helpful, knowledgeable, timely, and kind.

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars

Jessie Bailey, my loan officer, has been very professional all the way thru the loan process from the beginning to the funding. If I had a question she responded quickly. I was never left wondering. She seemed to always anticipate a question I may have. As a veteran I appreciate the attention of all concerned. I will always stay with her should I need to go thru another loan along the way. She seemed like a friend. Thanks to all.

headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars

The team at Veterans United were helpful on many levels and stuck with us through a process that frankly, I don't always understand. A great team for financing or refinancing a home. Responsive, informative and professional.

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

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5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

Fantastic experience

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Photo submission from Kevin C.

The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

The team at Veterans United literally saved my life. I was stuck in a mold infested rental home and the landlord absolutely refused to address the issue, even though my health was noticeably deteriorating as a result. After living out that true rental nightmare, I decided that it was time to buy my first house and I truly do not think that I could’ve done it without them. Everyone on the team was completely on their game and I was able to close on a wonderful home only 33 days after initially contacting them. I swear it’s like they wouldn’t rest until I was safe in a new home. Everyone was so attentive and available whenever I needed them. Being a homeowner was not a part of my plan for the year, but they helped me figure it out logistically and financially despite my lack of preparation. It was an incredibly stressful and emotional time to say the least and they were so supportive in every possible way. They really made it so I was able to maintain sanity through the whole process. They cared deeply about me as a person, not just my business. There are so many predatory companies in the home buying market and I am truly lucky they reached out to me so quickly and took such great care of me from the day that I reached out until the day that I closed and beyond. I genuinely could not be more grateful. I now recommend Veterans United to every single veteran who will listen to me whether they are currently in the market for a new house or not. They worked miracles for me and helped me accomplish a huge milestone that I did not even think was a possibility. Every single person on my team has a special place in my heart forever.

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

Ready to see for yourself?

Experience first-hand why 357,916 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars

Thank you for doing what you do. Buyers typically only do this a few times so your experience in the process is invaluable.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

4 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars

Very smooth process. I couldn’t be happier with the team.

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

4.5 out of 5 Stars

Veterans United did an outstanding job throughout the process and the tools and support in the portal kept me on track. I would have liked to know when interest and APR was locked in and when I could have locked in.Overall- Awesome Job.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

3.5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

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