I appreciate the team’s efforts to want to get it done quickly. However, asking for 30 days to close was not comfortable for me.It felt rushed when there were issues that needed to be worked out. This caused the closing date to be changed 30 days later. With the uncertainty as to whether the deal would go through, there was much additional stress. Happy to be on the other side!
I truly am grateful for all the help and patience and beyond that , finding what was best financially for me!
They treated me like I was part of their family.
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Madison and Levi were great. They really made this process easy and professional.
This is my 1st home buying experience, and I felt so relaxed with this process. I would recommend anyone to Veterans United!
Great customer service, quick replies, very responsive and professional.
Allie was amazing as usual!!! Seamless from start to close!!
This was a huge blessing from God and out of nowhere! Veterans United made this process so easy 🙌 thanks for everything!
I didnt have the greatest credit after waiting for VA claims for 13 yrs, but we started working on it in September of 2022 and by December of 2022 we were ready to purchase. We found and closed on perfect house in March of 2023
The work ethic of the team was amazing. I was not with them in person but I know they were working around the clock to make my dream happen because they kept me updated and in the loop on everything.
Veterans United is awesome. Recommend any Veteran to use this lender. Great communication.
Excellent experience working with veterans United. They will take care of you as a vet. Absolutely recommend them if you’re buying a home or refinancing.
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Kapil Vanamala has been my Veterans United Loan Officer from the very beginning. Kapil is an upstanding professional that keeps my needs FIRST AND FOREMOST in the home purchase process. He alerted me to a significant rate reduction and took care of everything for me to obtain that reduction which will save me thousands over the duration of the loan. I could not be more please with Kapil and his team! I am so happy that I selected Veterans United!!!
Great people to work with. Made the process easy and kept us in the loop constantly. I would not ever use any other company.
This is the second time I’ve used Veterans United Home Loans and must say they go above and beyond to help you every step of the way, and even after.
From the beginning the realtor provided would never answer a call to the closing day paperwork was unfinished and delayed closing and never communicated to the client!
Response from Veterans United
Hi Daniel,
I’m really sorry for the lack of communication and the closing delay you experienced. Not being able to reach the realtor and then having paperwork unfinished on closing day is incredibly frustrating, and you deserved clearer, more timely updates throughout the process.
I appreciate you sharing this and would like the chance to better understand what happened. If you’re open to it, our Client Advocate team can be reached at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. Central Time.
Sincerely,
Claire S., Client Relations Manager
Caitlin, Max, and their whole team made my whole experience a joy! They all went above and beyond to make sure I understood everything as a first-time buyer. I would recommend that every Veteran in the market for a new home use Veterans United!
The team at Veterans United were fantastic from start to finish. I was just seeking information and they walked me through Step A to Z within a month I'm a homeowner. Stress-free hassle-free. I was just looking I did not think that this would be able to happen and they were the most fantastic people to work with. I would recommend them to anyone any veteran who is looking to buy home. I cannot say enough nice things about them. This was one of the most easy stress-free things I've done in my life and everyone says buying a house is terrible they made it so enjoyable. Thank you so much
With me every step of the process. Great communication.
