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Jacksonville, North Carolina Reviews

Unedited and unfiltered reviews from Veterans and military families

496

Total Customer Reviews

98.6%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 272 Marine Corps service member home purchase loan reviews from North Carolina

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5 out of 5 Stars
Would Recommend

Working with Randal at Veterans United was an outstanding experience from start to finish. As a first-time homebuyer, I had a lot of questions and uncertainties going into the process, but Randal made everything feel smooth, manageable, and even enjoyable. His expertise with VA home loans was immediately clear, he took the time to thoroughly explain each step, ensuring I understood not just what was happening, but why. No question ever felt too small, and his patience never wavered. He was always available, responsive, and willing to go the extra mile to make sure I felt confident and informed throughout the entire journey. What really stood out was his ability to simplify what can often be an overwhelming process. Thanks to Randal’s knowledge and guidance, everything moved forward seamlessly, with no surprises along the way. I truly felt like I was in capable hands the entire time. I would highly recommend Randal to any first-time homebuyer, especially fellow service members & veterans navigating the VA loan process. His professionalism, dedication, and genuine care made all the difference.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Craig was on top of it, great guy to work with.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Craig was AMAZING to work with. He made this process so easy and was always available if I had questions. I will definitely be recommending him and Veterans United!

5 out of 5 Stars
Would Recommend

It was great! I got a great deal, and understood everything thanks to him.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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First time home buyer here, received a letter in the mail so I drove to the local Veteran United office spoke with Craig and it has been great ever since. I had informed Craig I had no idea what I was doing and he told me he would take care of me and the VU team and him did exactly that.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United provided exceptional support throughout my entire home-buying journey. From the initial steps to the final closing, their team was knowledgeable and attentive, making the process as stress-free as possible. I was genuinely impressed with their commitment to helping me understand every detail, and I felt reassured every step of the way. I would highly recommend their services to anyone seeking guidance with VA loans or any type of financing.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We had a wonderful experience with Veterans United.

5 out of 5 Stars
Would Recommend

Going with Veterans United was the best decision we could make, they took care of all the behind the scenes paperwork with the VA. While keeping us informed completely along the way.

5 out of 5 Stars
Would Recommend

Definitely doing business again

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5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Randal and his team at Veterans United were absolutely phenomenal. From day one, they went above and beyond to make sure we understood every step of the process. Randal was always available, always patient, and always transparent. He didn’t just guide us—he empowered us. Every decision we made, we made with full confidence because Randal made sure we had all the facts and support we needed. His leadership, professionalism, and genuine care turned what could have been a stressful process into an incredible experience. Honestly, people like Randal are the reason Veterans United stands out—he truly deserves recognition for the way he leads and serves his clients.

5 out of 5 Stars
Would Recommend

Mr. Randal made the process very easy. Was very helpful explaining the process along the way.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This was our second time working with Clint Lanier at Veterans United, and once again, it was a smooth and stress-free experience. He made the entire loan process clear and straightforward, always taking the time to answer our questions and keep us in the loop.What really stood out was the personal touch—Clint remembered us, cared about our goals, and worked hard to make sure everything stayed on track. It never felt like just a transaction. We truly appreciate the professionalism, kindness, and care that went into every step.Highly recommend to any service member looking for a loan officer who genuinely has your back. We wouldn’t work with anyone else!

5 out of 5 Stars
Would Recommend

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See all 496 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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