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Jacksonville, North Carolina Reviews

Unedited and unfiltered reviews from Veterans and military families

463

Total Customer Reviews

98.5%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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1

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Showing all 261 Marine Corps service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

First time home buyer here, received a letter in the mail so I drove to the local Veteran United office spoke with Craig and it has been great ever since. I had informed Craig I had no idea what I was doing and he told me he would take care of me and the VU team and him did exactly that.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United provided exceptional support throughout my entire home-buying journey. From the initial steps to the final closing, their team was knowledgeable and attentive, making the process as stress-free as possible. I was genuinely impressed with their commitment to helping me understand every detail, and I felt reassured every step of the way. I would highly recommend their services to anyone seeking guidance with VA loans or any type of financing.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We had a wonderful experience with Veterans United.

5 out of 5 Stars
Would Recommend

Going with Veterans United was the best decision we could make, they took care of all the behind the scenes paperwork with the VA. While keeping us informed completely along the way.

5 out of 5 Stars
Would Recommend

Definitely doing business again

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Randal and his team at Veterans United were absolutely phenomenal. From day one, they went above and beyond to make sure we understood every step of the process. Randal was always available, always patient, and always transparent. He didn’t just guide us—he empowered us. Every decision we made, we made with full confidence because Randal made sure we had all the facts and support we needed. His leadership, professionalism, and genuine care turned what could have been a stressful process into an incredible experience. Honestly, people like Randal are the reason Veterans United stands out—he truly deserves recognition for the way he leads and serves his clients.

5 out of 5 Stars
Would Recommend

Mr. Randal made the process very easy. Was very helpful explaining the process along the way.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This was our second time working with Clint Lanier at Veterans United, and once again, it was a smooth and stress-free experience. He made the entire loan process clear and straightforward, always taking the time to answer our questions and keep us in the loop.What really stood out was the personal touch—Clint remembered us, cared about our goals, and worked hard to make sure everything stayed on track. It never felt like just a transaction. We truly appreciate the professionalism, kindness, and care that went into every step.Highly recommend to any service member looking for a loan officer who genuinely has your back. We wouldn’t work with anyone else!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The process of everything was very easy and simple to understand and had the best interest of us in mind.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

As a first time home buyer the challenge can be difficult but having someone with experience the challenge is more possible, Ms.Phyllis and VU made this journey way easier for us. Thank you so much Ms.Phyllis, I will 100% be using VU in the future.

5 out of 5 Stars
Would Recommend

Our loan officer Craig Bennetch was very easy to work with and very professional. He made the process very easy and was able to answer any questions and offer solutions. We were originally worried about buying a house vs renting but working with Craig and figuring out the numbers made us realize buying was the right option for us. Craig was a huge help to make that dream a reality with his knowledge of the home buying market and making the loan process so easy to understand for us as first time home buyers. I would highly recommend Craig to anyone looking to buy a home!

5 out of 5 Stars
Would Recommend

Veterans united, saved me when I need to find a new home quick and in a hurry and they made the process simple and efficient for my family and me!

5 out of 5 Stars
Would Recommend

Clint was available instantly. We didn’t have an appointment but he got us right in and started and recommended an amazing realtor. He made the process so easy. I would recommend this group to everyone.

5 out of 5 Stars
Would Recommend

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See all 463 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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