I worked with 4 different financial institutions shopping rates and Craig with veterans united was the only one who consistently reached back to me and made working with veterans united a breeze! Not to put names out there but the 2 big names is military banking and insurance were always slow to respond and would have delayed my closing date due to their lack of review and response speed. Very glad to have worked with this company.
Burke is amazing and recommend for increase in responsibility. I have several invisible disabilities and he was patient with my stoopid questions and helped me through the process better than any lender before and this is my fifth house. In my many questions doing electronic signature he was always readily available. He was actually at my signing! Because of his presence it went extremely smooth and he gave me confidence I was protected in case I had a question. Through the to do list and understanding documents I had a lot of communication with Burke and despite him having multiple clients he was always available with the most utmost professionalism I’ve experienced from any lender. I’ve been in customer service for over 30 years. Please promote. He is the face of veterans united and you don’t want to lose this asset. He is ready to receive promotion or new responsibilities.
Working with Randall was hands down one of the best decisions I made throughout this entire process. From start to finish, he went above and beyond in every possible way. He was incredibly attentive, always available no matter the time of day, and consistently made me feel like a priority. Any question or concern I had was answered quickly and thoroughly, which made the whole experience smooth and stress-free. Not only did he outperform the competition, but he also beat a competitor’s offer and delivered results that truly exceeded my expectations. His professionalism, dedication, and commitment to getting me the best possible outcome were unmatched.
Working with Randal at Veterans United was an outstanding experience from start to finish. As a first-time homebuyer, I had a lot of questions and uncertainties going into the process, but Randal made everything feel smooth, manageable, and even enjoyable. His expertise with VA home loans was immediately clear, he took the time to thoroughly explain each step, ensuring I understood not just what was happening, but why. No question ever felt too small, and his patience never wavered. He was always available, responsive, and willing to go the extra mile to make sure I felt confident and informed throughout the entire journey. What really stood out was his ability to simplify what can often be an overwhelming process. Thanks to Randal’s knowledge and guidance, everything moved forward seamlessly, with no surprises along the way. I truly felt like I was in capable hands the entire time. I would highly recommend Randal to any first-time homebuyer, especially fellow service members & veterans navigating the VA loan process. His professionalism, dedication, and genuine care made all the difference.
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Veterans United provided exceptional support throughout my entire home-buying journey. From the initial steps to the final closing, their team was knowledgeable and attentive, making the process as stress-free as possible. I was genuinely impressed with their commitment to helping me understand every detail, and I felt reassured every step of the way. I would highly recommend their services to anyone seeking guidance with VA loans or any type of financing.
