Outstanding team of professionals. Great communication and guidance throughout the process.
We were grateful for the Veterans United team and we're grateful to be part of the veteran homeowner community!
Great. The app is very user friendly and made it easy for me to sign documents quickly when needed.
Overall a good experience, however the inspection on my home ended up not being done well.
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Experience first-hand why 357,918 homeowners give us a perfect score!
Veterans United will take the time to work with you and actually cares about their customers.
The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!
This is my third time buying a home and third time using Veterans United. They are all amazing and work so hard to make the home buying process as easy and smooth as possible
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Experience first-hand why 357,918 homeowners give us a perfect score!
Really liked how dumbed down easy the process is. Seemed effortless.Did not like finding out I could save 5k in closing costs and 20k over the corse of 30 yrs with a better interest rate from a different loan company.
Easy quick and the best home buying experience I ever had
Happy in Up North Michigan. Thank you, Veterans United!
My process was quite complicated and often disappointing, lacking organization and communication. I was told one thing, only to be told something completely different. Overall, this process should have been smoother.
Response from Veterans United
Hi Julian,
I’m really sorry the process felt complicated and disappointing. Being told one thing and then hearing something different is frustrating, and I understand why this experience fell short of what you expected. I appreciate you taking the time to share this feedback.
If you’re open to it, our Client Advocate team would be glad to listen and better understand what happened. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S.
Client Relations Manager
The process was simple and efficient. My team provided excellent help and understanding. They were quick to respond to any question or concern I had.
