Aaron and Chris were amazing helping me navigate through things as I am not very good with iPhone capabilities. They were patient and assisted me as much as possible. A big round of applause to both of them and thanks for their assistance.
What a great experience! They make it so easy with the app. No more having to fax tons of pages of information, just take a photo of the necessary documents and upload them. The app “to do” list keeps your tasks at your fingertips. The staff we dealt with were kind, courteous and extremely knowledgeable. We went from toying with buying a new home to closing in less than 2 months. I will definitely tell our friends about Veterans United.
off to a slow start and lack of communication but as time went on it turned into a very positive experience.
these people are friendly, professional, courteous, and extremely patient, I would recommend them to anyone.
Always there to answer questions or work an issue. Pleasure working with them.. Alex was phenomenal.
A very tedious loan application process
Every day a few more requests
Lily was very helpful, the underwriting process with Suzanne was exceptionally tedious.
I have had a few mortgages and have not been through this lengthy process.
It was a quick 3 week process and frustrating as a well qualified buyer with 1/2 the equity to the property.
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Derek Harmon has a great team. 10/10
You helped us achieve the score we needed to get a place. You helped us through each step. It was awesome working with you. Thank you.
Ryan was very communicative and friendly. He made the entire process very personable and easy. Ryan was a joy to work with and would recommend him to anyone.
Josh did a fantastic job!
Overall this was an exceptional experience! Thank you to the entire team!
Everyone I dealt with through the entire process, was extremely professional, efficient and performed as I expected. All responses were in a timely manner.
They stuck with me for 2 and a half years while I was trying to get a title for my house and we finally got it and closed on the house thank you veterans united
Easy to work with, knew where I was every step of the way.
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I am deeply grateful to Veterans United and the team who guided us through the purchase of our new home. With what felt like impossible timing and little understanding of the process, I relied heavily on the expertise of Jeff Matlock and Erin West. The underwriters met our timing as well and I appreciate them. The Veterans United team took the time to gather information, listen attentively, and explain each step with patience—even when questions needed repeating. While buying a home can be daunting, they partnered with me in a way that eased my concerns and built my confidence. Their coordination, knowledge, and professionalism made all the difference, and I will remain thankful for their support. I highly recommend them to anyone beginning their own home buying journey.
Great followup!
This was my third Mortgage through Veterans United Home Loans. Every time has been made so simple and easy for me even while transitioning from Active Duty to retirement, and while purchasing a home after changing jobs and moving to a different state. I will always use and recommend Veterans United Home Loans when purchasing a home with a VA loan.
What a seemless process. So easy to work with, especially when you're working around the clock like I am. They get the job done while exceeding the standard, which I know is important to most people, especially veterans.
Everyone was so helpful. We had a little bump in the road, but it was handled swiftly.
