James went above and beyond.

James was amazing and punctual. When asked questions, he explained things thoroughly. Really enjoyed working with him.

James and Kayla did an outstanding job keeping me informed of the progress and updating me on numbers, giving me the best possible deal.

Reason for low score is simply because both my FIANCE and I, were contacted 6 times asking our marriage status.
The application for the CoE was filled out incorrectly and had to be revised. Our closing date was changed 2 times, which caused a ripple effect costing us more money than any credits we were given. Movers, cleaners, time off work, child care etc all had to be reacheduled. The closing documents were not comprehensive and transparent.
This made us feel like we were at a used car dealership.
Everyone we worked with at Veterans United was extremely friendly and checked in on us often.

Outstanding service!

James was helpful and communicated well keeping me informed with any changes that came up and he made sure I understood what was going on throughout the process.

James knows what I’m looking for and he delivers!! On the refinancing, all was neat and in order on the paperwork.. My wife and I want to thank James for all he do.

James goes above and beyond to ensure all transactions are smooth. It was a pleasure working with him!

James was super helpfull and always available to help. A refreshing feeling to know that if I had questions, he would answer them quickly and confidently.

James and Kayla always kept us up to date with information and were able to get our documents out to us quickly to help speed along the application process. Anytime we needed something or had a question, James and Kayla were extremely responsive and helpful. I would highly recommend them, they are a great team!