Senior Loan Officer Phyllis Gatlin has been in the mortgage industry for more than 20 years and is a lifelong resident of Onslow County. Phyllis has various ties to the military by family in addition to serving as a sponsor at the local USO. Phyllis considers her customer service and VA Loan expertise to set her apart from other lenders, and her dedication to her borrowers is second to none. When she isn’t serving her community and VA homebuyers, she’s traveling, cooking, reading or spending time with her sons and dogs.
| Office | 910-353-3010 x7485 |
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| Mobile | 910-526-5626 |
| Fax | 910-376-3546 |
| pgatlin |
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| Address | 3010 Western Blvd, Ste 200, Jacksonville, NC 28546 |
Veterans United provided exceptional support throughout my entire home-buying journey. From the initial steps to the final closing, their team was knowledgeable and attentive, making the process as stress-free as possible. I was genuinely impressed with their commitment to helping me understand every detail, and I felt reassured every step of the way. I would highly recommend their services to anyone seeking guidance with VA loans or any type of financing.
We had a wonderful experience with Veterans United.
As a first time home buyer the challenge can be difficult but having someone with experience the challenge is more possible, Ms.Phyllis and VU made this journey way easier for us. Thank you so much Ms.Phyllis, I will 100% be using VU in the future.
I must say, I was a bit nervous at the beginning of my initial phone call to the local Veterans United Home Loans office. I did not know what to expect because I was pursuing the homeowner's dream alone. Years ago, My late husband and I purchased our first home together, so naturally, I had a warm voice of comfort when I became frazzled. No shade to the other loan officers, but I needed someone to assist with my particular requests and be more suited to my needs. Thankfully, Veterans United Home Loans has a nice variety of team members who can help you at your point of need. I was matched with Mrs. Phylis Gatlin and quickly discovered why she is considered a true gem on the team. I immediately became at ease and relaxed when she spoke these words to me..." So, you lookin' to buy a home." Her calm demeanor and gentle voice were exactly what I needed. The way we instantly connected was what the doctor ordered because it gave me the extra boost of confidence I so desperately lacked. Everyone Mrs. Gatlin directed me to was so helpful and thorough. I truly believe I got the privilege and honor of working with the best loan officer in the business. She walked me through every little detail until my paperwork was impeccable. I will never forget how assured Mrs. Gatlin made me feel each time she said, "Thank you for being so patient. You'll see in the end it will be all so worth it." Yes, Mam, it sure was. From the credit repair to the letters of explanation and manual underwriting to the realtor, the concierge team, and finally, the closing attorney. It was all well worth the wait. My Veterans United team, Thank you so much. You guys are one of a kind. You are changing lives one at a time.