Phyllis Gatlin is the branch manager at Veterans United Home Loans. She has been in the mortgage industry for more than 20 years and is a lifelong resident of Onslow County. Phyllis has various ties to the military in addition to serving as a sponsor at the local USO. Phyllis considers her customer service and VA Loan expertise to set her apart from other lenders, and her dedication to her customers is second to none. When she isn’t serving her community VA homebuyers, she’s traveling, cooking, reading , or spending time with her sons and dogs.
She was very quick and responsive. Answered everything and always let me know when something was needed. Very helpful & kind! Would recommend.
She was very patient with me, explained things when i needed it, understanding.
See above. She was night and day compared to the original rep I was assigned with VU. I went from considering other options to sticking with VU once I was assigned to Phyllis! She was a difference maker. Quick responses, thorough responses, and I could tell we had a mutual trust throughout the relationship.