Phyllis Gatlin is the branch manager at Veterans United Home Loans. She has been in the mortgage industry for more than 20 years and is a lifelong resident of Onslow County. Phyllis has various ties to the military in addition to serving as a sponsor at the local USO. Phyllis considers her customer service and VA Loan expertise to set her apart from other lenders, and her dedication to her customers is second to none. When she isn’t serving her community VA homebuyers, she’s traveling, cooking, reading , or spending time with her sons and dogs.
She did a great job staying on top of all the documents needed and timelines. She communicated very well about everything and expectations. She also spoke to me about the process and even refinance process and other VA benefits. She was very knowledgeable.
Phyllis was so helpful in making sure we stayed on top of the process to secure the loan for our home.
Phyllis was amazing and very quick on getting everything finalized.
Phyllis is absolutely exceptional and made this process easy and enjoyable. Phyllis is a true professional and made this experience seamless for me and for that I am forever grateful.
She was always ready with answers and assistance. Kept up on my progress and in constant contact with my realtor.
She was very nice and helped us get everything together we needed. She made the process so easy and stress free.
Mrs. Phyllis was very patient with me . I'm not good with computers but she walked me through every process and not once did she complain. If t hadn't been for Mrs. Phyllis and my agent Mr. Stalls i don't know what i would have done . I could say so much but all I'm going to say is Phyllis ROCKS !!!!!! I'm so grateful for her.
Phyllis was my loan specialist when I 1st purchased the house. I remembered her so when I was in desperate need of assistance, I reached out to her. She was there for me throughout the entire process. I couldn’t have done it without her. Without going into detail, she understands why...
Ms. Gatlin provided me a smooth transaction with an event I all but dreaded. At 73 years old and a disabled Veteran, I was worried I would be unable to handle the loads of paperwork and comprehending all the technical wickets that needed to be accomplished. Her patience, thorough explanation of document necessities and legal requirements provided me a successful closing. Thank You Ms. Gatlin and All Veterans United personnel who assisted me. Veterans United is Competent and Trustworthy