Branch Manager Phyllis Gatlin has been in the mortgage industry for more than 20 years and is a lifelong resident of Onslow County. Phyllis has various ties to the military by family in addition to serving as a sponsor at the local USO. Phyllis considers her customer service and VA Loan expertise to set her apart from other lenders, and her dedication to her borrowers is second to none. When she isn’t serving her community and VA homebuyers, she’s traveling, cooking, reading or spending time with her sons and dogs.
Amazing work. Everything was completed on time and she had amazing response time for every question I asked
Ms. Phyllis was so personable and extremely knowledgeable about any and everything in this process. I can't thank her enough for the work she did and made it seem so effortlessly. What an amazing and beautiful woman she is!
I feel like she went out her way to ensure that the loan process was as pleasant and kept moving.
She did a great job staying on top of all the documents needed and timelines. She communicated very well about everything and expectations. She also spoke to me about the process and even refinance process and other VA benefits. She was very knowledgeable.
Phyllis was so helpful in making sure we stayed on top of the process to secure the loan for our home.
Phyllis was amazing and very quick on getting everything finalized.
Phyllis is absolutely exceptional and made this process easy and enjoyable. Phyllis is a true professional and made this experience seamless for me and for that I am forever grateful.
She was always ready with answers and assistance. Kept up on my progress and in constant contact with my realtor.
She was very nice and helped us get everything together we needed. She made the process so easy and stress free.