Phyllis Gatlin is the branch manager at Veterans United Home Loans. She has been in the mortgage industry for more than 20 years and is a lifelong resident of Onslow County. Phyllis has various ties to the military in addition to serving as a sponsor at the local USO. Phyllis considers her customer service and VA Loan expertise to set her apart from other lenders, and her dedication to her customers is second to none. When she isn’t serving her community VA homebuyers, she’s traveling, cooking, reading , or spending time with her sons and dogs.
See above. She was night and day compared to the original rep I was assigned with VU. I went from considering other options to sticking with VU once I was assigned to Phyllis! She was a difference maker. Quick responses, thorough responses, and I could tell we had a mutual trust throughout the relationship.
Phyllis was wonderful to work with. She was eager to help us expedite our loan process and intuitive in her requests for information from us as she anticipated what more would be needed to satisfy the USDA. Due to her exceptional efforts we had no problems securing our loan and our family was able to move into their new home earlier than expected.
Phyllis used every means possible to help expedite the loan process. Explained everything along the way. Always willing to lend a helping hand. Kept me abreast to which phase the loan process was in. From beginning of loan application to the closing of home, Phyllis was always available for any questions I may have had. Will recommend Phyllis Gatlin to anyone interested in using their VA Benefits yo purchase a home.
Very kind and quick to get everything done. Genuinely a wonderful person that cared about my homebuying journey. Thank you!
The additional assistance by Teresa with the closing was vital in the speedy closing. Great peole!!