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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,360 reviews
662 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,360 unfiltered reviews

5 out of 5 Stars

Marc and Peter took there time to stay connected through the whole process. Anytime anything new came uo we knew about to be able to take care of it right away. They were proactive as much as we were, which helped with process and moving quick.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars

The process was super simple and all of the employees were really awesome.

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars

Fantastic Team !!! Outstanding Service

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Wyatt and Ellen were great to work with!!!

headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

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5 out of 5 Stars

I was hoping for a larger payment reduction with an almost 1% rate reduction, but the team at VU did an amazing job, as always.

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Veterans United is the only company I would recommend. From start to finish the process was very easy! I am fortunate to have Aaron Maxson and his team ride with me. If I had any questions or concerns, it was almost immediatly addressed and remedied. Aaron and his team not only made me feel welcomed, I felt like family with them. I will only deal with Veterans United in the future.
I know I will not even need to shop around for better deals. The service is the best you will ever get! Thanks again to Aaron and his team and all of Veterans Unted!
Sincerely,
Tom S

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

Exceptional service. Responsive and knowledgable. Portal worked great to track progress, items I needed to do, and uploading docs was easy. Josh was outstanding and a calming force when we had issues with the appraiser.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Alex, Liam and Ashley were great to work with!!! Thank you Veterans United!!!!

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

Kenzie and Jake were great to work with during the home buying process! Thank you!!!!

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

4.5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

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Experience first-hand why 358,894 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

4.5 out of 5 Stars

The Veterans United loan department is an extremely professional, helpful, and knowledgeable group in guiding you in a thoughtful, supportive, productive, and manageable manner throughout the entire process. I highly satisfied with the outstanding assistance they continously provided to me.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

Veterans United has been such a blessing throughout the ENTIRE process of buying a home. From getting pre approved, to closing VU has guided me every step of the way making sure everything was right. They make it so easy and I can't say enough good about these people. I especially want to point out Larry McGallagher, Biacna Davis, Trenton Monning, and Crosby Mills who helped me out. All of them were amazing! Biacna talked me through the insurance process and was so personable! Lovely team, so thankful!

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Drennan and the rest of the loan team was great, informative, and on top of paperwork getting everything done in a timely fashion!

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars

They made everything super easy and very helpful with any questions I had. They legitimately cared about my experience on buying my first home. Robert was awesome and always checked on us constantly and made sure all of our home buying needs were met.

headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

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