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Jacksonville, NC Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
516 reviews
818 new reviews submitted this week!
98.6%
would
recommend
to Veterans and their families

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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 516 unfiltered reviews

Starting on Page 17 of 18. Return to Page 1

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

4 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars

Information and process was very stress free. I was amazed about how easy it was.

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

4.5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars

Phyllis was a pleasure to work with!

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

4.5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

4.5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

4.5 out of 5 Stars

The process was easy and anything that had to be done was explained in an understanding way.

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars

My experience was great. I originally contacted the Kelly Stephens at the South Carolina Branch and she was a tremendous help. I ended up buying in NC so she transferred me to Phyllis Gatlin and everything went flawlessly.

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

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5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars

Phyllis was exceptional to work with and overall was a very pleasing process

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

4.5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

1.5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars

My experience with Veterans United Home Loans was fantastic. I couldn't ask for, or have envisioned, a better working relationship.

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

1.5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars

Ms. Phyllis Gatlin was extremely helpful during the entire process. She's a great asset to your organization.

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

4.5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

4.5 out of 5 Stars

I WAS VERY PLEASED WITH THE SERVICE I WAS OFFERED AT VETERANS UNITED. MY PROCESS WAS FAST AND EASY, WITH NO COMPLICATIONS. I GIVE THEM TWO THUMBS WAY UP FOR BEING SO GREAT. THANK YOU VETERANS UNITED.

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars

Phyllis Gatlin and staff were very professional and kept us informed along the process. They represented our best interests and never waivered from trying to do what was right with the VA administration they had to deal with. We were very pleased!

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

4 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars

Phyllis was a great help and really made sure everything was ready at closing.

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars

Phyllis and Theresa were great to work with.

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

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See all 516 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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