Skip to Content
(910) 353-3010 Apply Now

Jacksonville, NC Reviews

Jacksonville, NC Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
525 reviews
639 new reviews submitted this week!
98.7%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 525 unfiltered reviews

Starting on Page 17 of 18. Return to Page 1

5 out of 5 Stars

Theresa Saunders was so committed and really worked. Her dedication was impeccable and I can't thank you all enough. She took me step by step of the process and kept me informed every step of the way. I was a wonderful experience !

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars

Phyllis Gatlin did a superb job and my recommendation and referrals has my vote to her and Veterans United

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

4.5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

3.5 out of 5 Stars

A w2 transcript request was sent to the irs late which caused a delay in closing. As far as I know there was no reason that should have happened.

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

3 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars

It was a great one

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

4 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

Ready to see for yourself?

Experience first-hand why 410 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Information and process was very stress free. I was amazed about how easy it was.

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

4.5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars

Phyllis was a pleasure to work with!

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

4.5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

4.5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

4.5 out of 5 Stars

The process was easy and anything that had to be done was explained in an understanding way.

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars

My experience was great. I originally contacted the Kelly Stephens at the South Carolina Branch and she was a tremendous help. I ended up buying in NC so she transferred me to Phyllis Gatlin and everything went flawlessly.

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars

Phyllis was exceptional to work with and overall was a very pleasing process

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

4.5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

1.5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars

My experience with Veterans United Home Loans was fantastic. I couldn't ask for, or have envisioned, a better working relationship.

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

1.5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars

Ms. Phyllis Gatlin was extremely helpful during the entire process. She's a great asset to your organization.

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

Overall Rating
5
4
3
2
1

Clear Filters

Show Relevant Reviews

See more from Veterans like you

Filters by branch of service
Filters by type of loan

More Reviews

See all 525 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Back to Top