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Jacksonville, North Carolina Reviews

Unedited and unfiltered reviews from Veterans and military families

421

Total Customer Reviews

98.3%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We drove 600 miles with our almost 13 year old dog to fall in love with an old house only to have our credit union tell us no. Who would have thought that was the best thing that could have happened? Craig Bennetch, at Veteran's United took us through the whole process with nonstop knowledge and positivity. He helped us traverse the obstacles and remained calm, which kept me calm. He made it possible for us to buy that little old house for our little old dog, Xena.

3.5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I wholeheartedly recommend Veterans United. Their agent, James Harding goes above and beyond to ensure all transactions are smooth. It was indeed a pleasure working with him and his team.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My experience was amazing, Randal is extremely knowledgeable and an amazing guy to work with. He was extremely helpful and got the job done. I will be referring all of my friends to him and veterans united.

5 out of 5 Stars
Would Recommend

Veteran United was awesome to work with as a first time homebuyer! I felt confident with my purchase having such a knowledgeable loan officer.

5 out of 5 Stars
Would Recommend

I’ve enjoyed using Veterans United to purchase my 2nd home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I just want to thank the whole Veteran's United team for sticking with me when I was losing hope that we'd get this home. My family thanks all of you.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Always a great experience working with the good folks at VU. Will surely recommend to anyone looking for a home loan in the future and I'll definitely use VU for home loans again.

5 out of 5 Stars
Would Recommend

It was a great home buying experience. Will use again in the future

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

James and Kayla went above and beyond to make buying our first home an incredibly easy and straightforward process. They were on top of all emails and quick to respond if we ever had any questions, even outside of normal business hours and while “James was on vacation” he would still respond to my emails and calls. Thank you so much for making this journey so easy for my family and I.
I have recommended your team with some of my buddies and I look forward to working with you again in the future.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

As a disabled veteran I have experienced many challenges and setbacks since retiring. As a first time homebuyer I was nervous my home buying experience would also be a challenge. Veterans United changed that. My loan team was amazing. They made me feel heard and supported every step of the way. I loved being able to complete the to-do list items through the online portal on my phone. Any time I had a question it was received well and answered quickly - so I was never left guessing. They took the guess work out of everything. Thank you just isn’t enough!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United Jacksonville James and Alisca were amazing. Helpful. Friendly, answered/ returned phone calls quick. Answered every question I had. 10/10 would recommend to someone else

5 out of 5 Stars
Would Recommend

More Reviews

See all 421 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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