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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
455,740 reviews
787 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,740 unfiltered reviews

Starting on Page 3 of 15,192. Return to Page 1

5 out of 5 Stars

Maggie and her team were great. At first, I was skeptical about using Veterans United, but Maggie and team made the home buying process very simple. I will be recommending Vets Untied to others that I know looking to purchase a home.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars

Blake's team was extremely helpful and knowledgeable on how to obtain the documents I needed to make my purchase a successful one. His team and him where available even pass hours to answer any questions I had on my home purchase.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Everyone was so helpful and available when I had questions, lots of questions.

headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars

Easy to deal with!

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars

Working with Veterans United for our home loan was an incredible experience from start to finish. The entire team was professional, knowledgeable, and always willing to answer any questions we had along the way. They made the home buying process smooth and stress-free, which meant a lot to us as first-time homeowners. Communication was excellent, and they kept us informed at every step so we always knew what to expect. They truly care about helping veterans and their families and even regular civilians achieve homeownership. I highly recommend Veterans United to anyone looking for a reliable and supportive lender. We are so grateful for their help in getting us into our new home!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

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5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars

Paul Farnam was an amazing associate to work with. Attentive to every detail and when something was right or exactly the way we wanted he made it happen. 5 star experience with him and his team!!

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

My team went was amazing I would 100% recommend.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Brent Kumorowski

Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
headshot image of Keegan Haines

Loan Officer: Keegan Haines

NMLS# 1955200

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Experience first-hand why 362,700 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

4.5 out of 5 Stars
headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

4.5 out of 5 Stars

My wife and I met with Truist and Navy Federal credit Union before reaching out to Veterans United. Veterans United offered us the best interest rate and offered us the most money for our home equity loan.

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Their team was professional, supportive, and made the entire home buying process smooth and stress free

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars

I have bought four houses over the past 40+ years, but this one with Veterans United tops them all. In every way they made the process flow with constant attention and support. Mason was ALWAYS on top of things and got thing done. Great personality and greal to work with. Thank you Mason.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars

The timeline was extremely short, and the VU team worked hard to make it work. They were responsive and proactive, respectful and supportive.However, as great as the team was, the communication channels/medium was cumbersome. It wasn’t clear who did what on the team and when I needed to be talking to one team member vs another, and that was difficult once or twice when a pressing development occurred and answers were needed quickly.

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

4 out of 5 Stars

Charlie md Ashlyn weee great! Quick answers that we appreciate greatly. Closed late due to underwriting

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

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