I would recommend, There is only 1 issue. it is my understanding the HELOC could have been kept open by filling a form. we where unaware that the HELOC would close, we didnt want it to close. We will work this out with that company. However all things considered, the speed and everything , Nicole was great and I would highly recomend.
Our VU team is exceptional, I felt that they want us to really win. Especially Spencer and Mackenzie who worked and walked us through the whole process. Team work makes the dream work indeed! I am grateful to them for helping us make our dream came true. Now, my little family and I will be making more beautiful memories in our first home!
Very nice team to work with!
Scott has been nothing but helpful and supportive during my time off need and issues that came up. Outstanding team.
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
The VU has been amazing. I want to give a shout out Montgomery Hill for his compassion and incredible customer service! Way to go!
Highly communicitave and competent team. Everything step was simplified by the Veteran's United App.
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Our lender Jake was amazing very on top of everything and a caring person 10 out of 10 recommend
Veterans united and the team that worked with us we’re very helpful and very resourceful. They took the stress out of everything and we’re always there. If we had any questions I couldn’t recommend them more.
Very easy to work with.
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
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David and his team were nothing but professional and knowledgeable. They helped me immensely through the process of buying our first home and we absolutely loved it. David went above and beyond his basic responsibilities to assist myself and my spouse to ensure that we understood every step along the way.
Top of the line service from a mortgage institute. I was treated exceptionally well as a disabled Veteran. Very high recommendations to VU's .realtor referral department.
In retrospect my team consisting of Max Carratura, Amy H. Markita R , Madeline S. And the whole insurance team as well.
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
Great service from Brian and Amanda. They simplified the VA refi-process for me and answered all of my questions.
The customer service overall is OUTSTANDING!
