My real estate agent was very impressed with Haley’s communication, timeliness, and work ethic. The whole team made this home buying process very smooth.
I genuinely enjoyed working with Emmett and his team. I had no question that went unanswered and every effort was made to make my home buying experience go smoothly. I would highly recommend Veterans United.
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
Lance and his team were fantastic. It’s always a smooth process buying a home with them.
Brock, Lauria, Jessica and Madeline made this entire process seem effortless. I almost feel like I'm ready to buy another home already, with how smooth everything went. A pleasure to work with. Will definitely recommend to other veterans. Thanks so much!!
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Everything went super smoothly. They were always available to answer any questions I had and the customer service team is a 10/10. They really do care about what they do.
This mortgage company is very helpful and supportive since I bought my house from them way back 2017.
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
Great team worked tirelessly to get me approved as fast as possible!! Helped make a great memory!!
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KateYou and your team did great for our 2nd home with you! I'd love to talk about a potential IRRL at my new home at 9533 Monte Carlo Circle.
My purchase felt genuine and they recommended the safest amount for me to not be house poor. I truly valued their services in the process
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
Working with Veterans United was an outstanding experience from start to finish. The entire team made what can often be a stressful and complicated process feel straightforward and manageable. As a veteran, it meant a lot to work with a company that truly understands the VA loan process and the unique needs of those who have served.Communication was excellent throughout the entire process. Any questions I had were answered quickly, and they made sure I always knew what the next step was. Their professionalism, attention to detail, and dedication to helping veterans succeed in homeownership really stood out.I would absolutely recommend Veterans United to any veteran or service member looking to purchase a home. They genuinely care about the people they serve and go above and beyond to make the experience smooth and successful.
Things were going great up until we approached the finish line. I was expecting my final CD 3 business days before closing and hadn't seen it yet so two business days before closing I texted my team and they said not to worry as our closing wasn't until 3 days after what was actually scheduled. I was not given the final approved CD until just over 12 hours before my scheduled closing time. It felt like if I hadn't reached out, I would have just been out of luck and had to reschedule my closing and all utility installations. It was explained to me that the loan officer had simply looked at the wrong account as we shared a last name with someone else who was closing soon, so they provided that date, but if that were the case, shouldn't we have received our final CD on time? Luckily it worked out and all the numbers were correct, but this still introduced tons of stress to my home buying experience. Maybe it was a fluke, but I expected better attention to detail, given how well they had provided service up to this point. Very disappointed to have to write this review.
Ryan Sherman and his team are easy to work with. They keep you updated through the whole process and take the time to answer any question you may have.
Sam and Courtney were there the whole way even when I got grumpy at times because the process get mind boggling every now and then. They went above and beyond to keep me happy and optimistic that things would be fine. I will without a doubt recommend VU to friends and family
