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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
515 reviews
718 new reviews submitted this week!
98.6%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 515 unfiltered reviews

Starting on Page 9 of 18. Return to Page 1

5 out of 5 Stars

I could not believe how fast and accessible VU made the loan process for me. Being able to simply upload all needed documents from my phone was amazing as my schedule can be very chaotic. I got a great apr and was taken care of start to finish.

headshot image of Clint Lanier

Loan Officer: Clint Lanier

NMLS# 2042380

4 out of 5 Stars
headshot image of James Browning III

Loan Officer: James Browning III

NMLS# 1884028

5 out of 5 Stars

As a first time buyer, Veterans United was the way to go.

headshot image of Clint Lanier

Loan Officer: Clint Lanier

NMLS# 2042380

5 out of 5 Stars
headshot image of Joshua Sleppy

Loan Officer: Joshua Sleppy

NMLS# 2069134

4.5 out of 5 Stars

Veterans Home Loans was very helpful they were expediant and patient every step of the way.

headshot image of James Browning III

Loan Officer: James Browning III

NMLS# 1884028

3.5 out of 5 Stars
headshot image of Joshua Sleppy

Loan Officer: Joshua Sleppy

NMLS# 2069134

5 out of 5 Stars
headshot image of Clint Lanier

Loan Officer: Clint Lanier

NMLS# 2042380

4.5 out of 5 Stars

Refinancing my mortgage was made easy thanks to Veterans United. My loan officer, Joshua Sleppy, was very helpful throughout the process. Thank you Veterans United!

headshot image of Joshua Sleppy

Loan Officer: Joshua Sleppy

NMLS# 2069134

1.5 out of 5 Stars

See above statement

Response from Veterans United

Hi Michael, We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans. Thank you and thank you for your service.

5 out of 5 Stars
headshot image of Clint Lanier

Loan Officer: Clint Lanier

NMLS# 2042380

5 out of 5 Stars

Clint was very helpful, friendly, and hard working. Couldn't have asked for someone better!

headshot image of Clint Lanier

Loan Officer: Clint Lanier

NMLS# 2042380

3 out of 5 Stars
headshot image of James Browning III

Loan Officer: James Browning III

NMLS# 1884028

5 out of 5 Stars

Good job everybody.

headshot image of Joshua Sleppy

Loan Officer: Joshua Sleppy

NMLS# 2069134

3.5 out of 5 Stars

The light house program he recommended was great

headshot image of Joshua Sleppy

Loan Officer: Joshua Sleppy

NMLS# 2069134

5 out of 5 Stars
headshot image of James Browning III

Loan Officer: James Browning III

NMLS# 1884028

5 out of 5 Stars
headshot image of Joshua Sleppy

Loan Officer: Joshua Sleppy

NMLS# 2069134

4 out of 5 Stars

James was a big help to us. Kept us positive even when the underwriters were a big hassel, James managed to keep things moving forward. Thank you for getting us into our home !

headshot image of James Browning III

Loan Officer: James Browning III

NMLS# 1884028

5 out of 5 Stars
headshot image of James Browning III

Loan Officer: James Browning III

NMLS# 1884028

5 out of 5 Stars

Veterans United completes a mortgage transition with as little stress as one could imagine for the customers.

headshot image of James Browning III

Loan Officer: James Browning III

NMLS# 1884028

5 out of 5 Stars
headshot image of James Browning III

Loan Officer: James Browning III

NMLS# 1884028

5 out of 5 Stars

If in doubt or not sure, Call Them. This was my first home purchase and did not believe anyone would be able to successfully help me buy a home at my age. They took the ball and really did the hard work for me. Just ask. You will not know unless You do.

headshot image of Phyllis Gatlin

Branch Manager: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of James Browning III

Loan Officer: James Browning III

NMLS# 1884028

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5 out of 5 Stars
headshot image of Clint Lanier

Loan Officer: Clint Lanier

NMLS# 2042380

5 out of 5 Stars
headshot image of Phyllis Gatlin

Branch Manager: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Clint Lanier

Loan Officer: Clint Lanier

NMLS# 2042380

5 out of 5 Stars
headshot image of James Browning III

Loan Officer: James Browning III

NMLS# 1884028

5 out of 5 Stars
headshot image of James Browning III

Loan Officer: James Browning III

NMLS# 1884028

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of James Browning III

Loan Officer: James Browning III

NMLS# 1884028

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

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See all 515 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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