Outstanding, nay, SUPERIOR service! From initial contact, through hand-offs, everything was done professionally and we closed on time. They really know their stuff!
The whole staff at Veterans United made our journey a seamless and painless experience. I would highly recommend them to anyone. Thank You Veterans United!!
Veterans United assigned me an A-team, which consisted of Drew, Courtney, Carter, and Stephanie! Drew got the ball rolling from our initial 1hr+ conversation to everytime I needed to discuss what was happening or just some reassurance, he was there! He really set the bar high as he prepared me for what was to follow. As a team, they worked together effectively ensuring that my home buying process was the the most pleasant experience...simply the best team of experts in their field!!!
Aaron was very helpful in making this buying process a success.
Amazing working these ladies and gentlemen over at Veterans united. Would recommend to everyone i know.
I had a wonderful experience with my whole team: no complaints, no wishes for any other services. Your time is the best. I especially appreciated the checklists! I will gladly recommend you down the road. Thank you for being in my corner.
Our home purchase process a year ago was 10/10. Our refi process was 6/10. The rate is great and the loan team great however dealing with servicing teams and title company etc was a nightmare.
Response from Veterans United
Hi Daniel,
Thank you for your honest feedback. I am glad your home purchase experience was a 10 out of 10 and that you were happy with your rate and loan team during the refinance.
I am sorry to hear that the servicing and title portions of the process were frustrating. Even when different teams or third parties are involved, the experience should feel smooth and well coordinated. I appreciate you pointing this out.
If you would be open to sharing more about what made that part of the process difficult, I would welcome the chance to learn from your experience. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. We are available Monday through Friday from 9 a.m. to 5 p.m. Central Time and typically respond the next business day to messages received after hours.
Sincerely,
Claire S., Client Relations Manager
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Absolutely thrilled to share our experience with Emmy Curry at Veterans
Team Emmy!!!From the moment we reached out, it was clear that Emmy's professionalism and extensive knowledge would be invaluable, that was a understatement. My wife and I found ourselves in a challenging situation, needing to close on our new home in just under two weeks. We were anxious, but Emmy quickly put our minds at ease and jumped in ready to go.She exceeded every expectation we had, demonstrating remarkable diligence and attention to detail throughout the entire process. Emmy's ability to navigate the complexities of home financing is nothing short of impressive. Veterans United is truly fortunate to have someone of her caliber on their team, don't forget people like her are you backbone.We also want to highlight the outstanding support from Brittney Baker, our loan coordinator, whose pleasant demeanor made the experience even smoother. And a special thanks to Christian Long, who immediately understood our urgent needs and dire sictuation and set everything in motion without hesitation.Together, Emmy, Britney, and Christian formed an incredible team that made our stress level of homeownership go away. And the closing date and time a reality, just as promised, despite the tight timeline. We can't thank them enough for their dedication and hard work! Emmy's Team makes me proud to be a Veteran.If you're looking for a stellar experience in the home-buying process, look no further than Emmy Curry and her team at Veterans United. Thank you all for everything!Warm regards, and god bless!
Alan & Barbara Patterson
Highly recommend, process was easy and seamless. Cole Abram and his team did a phenomenal job. They kept in touch, checked in to see how the process was going. All around a great experience.
Incredibly fast and responsive. Great experience.
I highly recommend Veterans United to anyone considering purchasing a home. A real plus which I didn't experience in the past was availability of a real estate agent. It eliminated my need to research agents.
Tim Killday was an exemplary partner. Candidly, this was by far the best mortgage experience. We have purchased several homes over the past 30 years and have never had a more seamless process. Tim's communication skills are unmatched. Not only did he provide all the information that we needed to make a good decision, his delivery was practical, forward-looking and clearly he had our best interests at heart. As a result of this experience, we would choose Veteran's United over and over again. We hope that our mortgage can remain serviced by VU but if not, we will be making every attempt to use VU for other properties. Oh, and I almost forgot about his responsiveness. There was never any delay - it almost seemed that he worked 24 hours - fantastic!! And, for the record, we purposely did NOT use AI to write this review. ;-)
This was my first time buying a house, and Todd and his team made it a very easy process. I'm still amazed at how quick it was! Every crazy question I had was answered with so much patience and respect. I'm so appreciative that they made this a wonderful experience for me.
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Fast reliable and informative in all steps. Love working with you guys.
I'm stepping into a new phase in life. That said, Daren and his team have been absolutely essential players in my game plan to renew my joy. Thank you so much for making this an easy process!
Everyone was extremely helpful with every step. Always there anytime I had questions. Couldn't have asked for better.
Great experience in refi-interest rate
