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Jacksonville, NC Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
516 reviews
818 new reviews submitted this week!
98.6%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 516 unfiltered reviews

Starting on Page 13 of 18. Return to Page 1

5 out of 5 Stars
headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

4 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

4 out of 5 Stars
headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars

I really appreciate the help that Phyllis and Theresa for me. They were awesome.

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

Ready to see for yourself?

Experience first-hand why 402 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

3.5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

4.5 out of 5 Stars
headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

3.5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars

Great service from our loan supervisor, Theresa. She was always on top of all required documents needed for the loan and kept us in the loop about upcoming events in the loan process. Made the process of buying our first house very easy and enjoyable.

headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars

Although at first, there was a communication problem with the realtor, I told Ms. Phyllis what my issue was, it was corrected quickly and everything went great from that point.

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars

Theresa was awesome!

headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

4.5 out of 5 Stars

Theresa was great and helped us through the entire process.

headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

Ready to see for yourself?

Experience first-hand why 402 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars

The process was easy and uncomplicated.

headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

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See all 516 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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